PRIVACY POLICY

Last Updated: September 2026

1. Scope

At Beco, we value and respect your privacy. This Privacy Policy explains how Beco (“we”, “us”, or “our”) collects, uses, stores, processes, shares, and protects your personal information when you visit, browse, make a purchase from, or otherwise interact with our online store.

This Privacy Policy applies to information collected through our website, online store, customer support channels, marketing communications, and other services offered by Beco.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

We aim to handle personal information in accordance with applicable data protection and information technology laws and regulations in India, as amended from time to time.

2. Terms of Use

Your use of our website and services is also subject to the Terms & Conditions and other policies published on our website.

3. Information Covered by This Privacy Policy

Personal information means information that identifies you or can reasonably be used, either alone or together with other information, to identify you.

Depending on how you interact with Beco, we may collect information such as:

• Full name

• Email address

• Mobile or telephone number

• Billing address

• Shipping or delivery address

• Account information

• Order and purchase history

• Communication preferences

• Customer support communications

• Device and browser information

• IP address and website activity

• Payment and transaction-related information

• Any other information you voluntarily provide to us

Where applicable, certain information may be considered sensitive personal information under applicable law and will be handled accordingly.

4. Information We Collect

We may collect information directly from you when you:

• Create an account on our website

• Place an order

• Make or attempt to make a purchase

• Contact our customer support team

• Subscribe to our emails, SMS, WhatsApp or other marketing communications

• Participate in an offer, promotion, survey or contest

• Submit a review or feedback

• Browse or otherwise interact with our website

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, operating system, pages viewed, referring website, and interactions with our website.

Some information may also be collected through cookies and similar technologies.

5. Payment Information

When you make a purchase, payment-related information may be processed by third-party payment gateways, banks, financial institutions, or other payment service providers.

Beco may receive limited information relating to your payment or transaction, such as payment status, transaction reference number, payment method and other information required to process, verify, refund or manage your order.

Payment information is handled in accordance with the security standards and privacy practices of the applicable payment service providers.

6. How We Use Your Information

We may use the information we collect to:

• Process and fulfil your orders

• Deliver products to your requested address

• Process payments, refunds, returns and cancellations

• Create and manage your customer account

• Communicate with you regarding your orders

• Provide customer support

• Respond to your questions, requests and complaints

• Detect, investigate and prevent fraudulent or unauthorized transactions

• Improve our website, products, services and customer experience

• Maintain internal business and transaction records

• Understand how customers use our website

• Personalize your shopping experience

• Provide relevant product recommendations

• Send service-related communications

• Send promotional messages, offers and updates where permitted

• Comply with applicable legal and regulatory requirements

• Enforce our Terms & Conditions and other agreements

• Protect the rights, property, security and interests of Beco, our customers and others

Where permitted by applicable law and based on your preferences or consent where required, we may communicate with you through email, SMS, WhatsApp, RCS, telephone or other communication channels.

You may opt out of promotional communications using the unsubscribe or opt-out options provided in those communications, where available.

7. Shopify

Our online store may be hosted and operated using Shopify and related services.

Shopify may process certain personal information to provide its ecommerce platform and related functionality. Information processed through Shopify may be subject to Shopify's own privacy and data-processing practices.

We may also use third-party applications integrated with Shopify to provide services such as payment processing, shipping, analytics, customer support, marketing, reviews and other ecommerce functionality.

8. Cookies and Similar Technologies

Our website may use cookies, pixels and similar technologies to operate and improve our services.

These technologies may be used to:

• Remember your preferences

• Keep your shopping cart functional

• Understand website traffic and usage

• Measure website performance

• Improve functionality

• Prevent fraud and enhance security

• Provide and measure advertising and marketing, where applicable

You may be able to control or disable certain cookies through your browser settings. Disabling some cookies may affect the functionality of certain parts of our website.

9. Information Sharing

We do not sell your personal information merely for monetary consideration.

We may share personal information with third parties where reasonably necessary to operate our business and provide our services, including:

• Shopify and ecommerce service providers

• Payment gateways and payment processors

• Banks and financial institutions

• Shipping, courier and logistics partners

• Technology and website service providers

• Cloud hosting and data storage providers

• Customer support providers

• Analytics providers

• Marketing and communication service providers

• Professional advisers, auditors or consultants

• Government, regulatory, judicial or law-enforcement authorities where required by law

Third-party service providers may receive only the information reasonably necessary for them to perform the services for which they are engaged, subject to applicable contractual and legal requirements.

10. Legal Disclosure

We may disclose your information where we reasonably believe disclosure is necessary to:

• Comply with applicable laws, regulations, court orders or legal processes

• Respond to lawful requests from government or regulatory authorities

• Protect or defend the rights, property or interests of Beco

• Enforce our agreements and policies

• Detect, prevent or investigate fraud, security incidents or illegal activities

• Protect the safety and security of our customers, employees, business or the public

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and financial records, resolving disputes, preventing fraud and complying with applicable legal, tax, accounting and regulatory obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

12. Data Security

We take reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, loss or destruction.

However, no internet transmission, electronic storage system or security method can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted or stored electronically.

13. Accuracy of Information

You are responsible for ensuring that the personal information you provide to us is accurate, complete and up to date.

If your information changes, you may update your account details where this functionality is available or contact us to request an appropriate correction.

14. Your Privacy Rights

Depending on applicable law and your circumstances, you may have certain rights regarding your personal information, including rights to request access to, correction of, updating of, or deletion of certain personal information.

You may also have the right to withdraw consent for certain processing activities where processing is based on consent, subject to applicable legal requirements and legitimate retention obligations.

To exercise an applicable privacy right, please contact us using the details provided below. We may need to verify your identity before processing certain requests.

15. Third-Party Links

Our website may contain links to third-party websites, applications or services.

Beco is not responsible for the privacy practices, security, content or policies of third-party websites or services. We encourage you to review the privacy policies of third parties before providing them with personal information.

16. Children's Privacy

Our products and services are intended for general consumers and are not intended to knowingly collect personal information from children in violation of applicable law.

If we become aware that personal information relating to a child has been collected in circumstances requiring parental or guardian consent without such authorization, we may take appropriate steps in accordance with applicable law.

17. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, services, technology, legal requirements or regulatory obligations.

The updated Privacy Policy will be posted on our website with an updated "Last Updated" date. We encourage you to review this page periodically.

18. Contact Us

If you have any questions, concerns, complaints or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Beco
Email: sumitsingh192023r@gmail.com
Phone: +918290491028
Address: plot no.24 vaishno vihar 3rd kokawas sanganer jaipur rajasthan 302029

For privacy-related grievances, you may also contact our designated grievance/privacy contact, where required under applicable law:

Grievance/Privacy Contact: +918290491028
Email: sumitsingh192023r@gmail.com
Address: plot no.24 vaishno vihar 3rd kokawas sanganer jaipur rajasthan 302029